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WATCH-U-WANT REFERENCES AND CREDENTIALS FOR YOUR REVIEW:
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Shipping Address for Watch-U-Want, Inc.
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Business Radio 880 AM - The Biz
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Customer Testimonials - See What our Clients have to say about Watch-U-Want. Dear David and OJ, Once again, I am practically speechless with the outstanding service provided by your staff on the repair of my Eberhard Traversetolo. The watch is very special to me because I purchased it in Florence Italy while seeking a Panerai and I have cherised it every since. I am very pleased that I entrusted it to your care following my previous buying experience with you, because for the second time, you confirmed to me that your written business philosophy and mission statement are not just a bunch of hot air or fancy words, but a genuine commitment to which you must embrace personally. The professional service of your staff, especially Marc Imberman was noteworthy and reflects your commitment of service. I will continue to edify your business and recommend it to others.
Thanks again! OJ & Ashley, Watch was delivered at 0945 this morning! I couldn't believe it! It is truely awesome and I am so blessed to get it. I am really really pleased with the watch but also pleased with our trade deal and your service. It was all so easy. I actually enjoyed the process. Let's consider this a done deal.
Thanks again. Hi Tom, Thank you for shipping my Breitling Hercules to me here in Vancouver Canada. I couldn't believe it made it across the Continent in one day! It was easy and fun to track it on its journey through the UPS website. Nice touch also setting the time on the watch to my time zone.
Fred Hercules, May 2010
Tom, Please find my testimonial below... Tom Sutor and WatchUWant have been extremely accomodating, understanding and professional. They recognize the importance of customer service, and being flexible, and as a result, I have no hesitation about recommending Tom Sutor and WatchUWant foaccommodating needs.
Regards, Tom , I wanted to write you a note with regard to the excellent service and quality of the Panerai PAM213 Rattrapante I received in late April, 2010. The watch was even better than promised and has been the topic of many recent conversations in my travels. I would describe my buying experience as the best I've had of any online purchase I've made. That's saying a lot as I'm a typical guy and hate to shop anywhere but online for the most part. The other thing I would like to highlight has been the service after the purchase. Tom has been attentive, even better, a great knowledge base for questions and even some additional straps after my purchase. If anyone had any worry or hesitation about buying a very expensive watch on the internet -- I would say only do it at WATCHUWANT; you can trust these folks....
Thank you, Marc, I wanted to thank you for another positive experience with WatchUWant. And thank you for taking the time to answer all of my questions. I chose to come back to WatchUWant for another watch because of your excellent customer servic. The watch is awesome and you truly delivered! I would definitely recommend you to anyone and I'm glad I bought my watch from a reputable company like yours.
Regards,
Dear David/OJ,
Randolph Blum, Special Agent(ret), April 2010
David,
Marc,
Marc -
Hi Tom –
Hi Ashley:
Hi Ashley
Thanks Barry (new Panerai PAM 88).
Thank you Tom.
Hi Barry,
OJ,
OJ at WatchUWant is a GREATPAMY
Dear David,
OJ, David, and the rest of your support staff:
OJ,
OJ and Marc,
Ashley - here is my testimonial to Watch U Want:
OJ,
OJ,
OJ, David, I am writing to let you know how pleased I am with my Franck Muller Casablanca, and transacting business with you. You and you staff have been extremely helpful and available to me through this whole process. Although I was reluctant to purchase a high-end watch over the Internet, I now look forward to my next purchase from you. I am still impressed with how quickly you delivered the watch to me. Regarding the watch- what a beauty! Your description was 100% accurate! I would not hesitate in recommending you to my friends and family. I look forward to my next purchase. Warmest regards, Donato Palumbo New York
Dear David,
Hi David, David and OJ, I'm practically speechless after receiving my Ceramic GMT! The condition is exactly as described and better than I imagined. It's truly a beautiful piece! It certainly confirmed to me your business philosophy and mission statement and fully supported the testimonials I read on your website prior to my doing business with you for the first time. Your honesty and professionalism are refreshing and I'm very thankful for your forthrightness. I've already mentioned your website to a few friends and will continue to recommend your services. Sincerely, Ed Kruer
OJ – I just received the PAM140F and wanted to let you know that I am extremely delighted!!! It is a real beauty. It is truly a pleasure doing business with you. The service is superb and the ALL of the timepieces I have purchased have EXCEEDED by expectations. I will definitely use you and the WatchUWant Team as my FIRST CHOICE in expanding my timepiece collection!!! Dear WatchUWant, I will recommend your company to everyone. The service is excellent and the price is great. People who are looking for Panerai watch, I will strongly recommend to buy it from here! Thank You. Best Regards, Henry Wong Hong Kong
Dear David and Marc, Hi OJ watch arrived today. You have provided an excellent service, and I will certainly be recommending friends in future, as well as giving you a singing endorsement within the watch forums I belong to. Best regards, Paul United Kingdom OJ, Marc and David are at the top of their trade. Deal without worry and pass along my greetings; we Have done countless flawless transactions. Kevin Bonnici Toronto, ON
Salo, I received the Panerai Daylight PAM 250 watch today. What a nice surprise when I opened the box! Absolutely beautiful just as you described. I really appreciate working with you to select the best watch possible, matching my needs. You were both very professional and patient over the phone. I will recommend your company to my friends and anyone looking to purchase a wide selections of watches, especially Panerai. I got the watch and i'm very pleased. many thanks for the great watch, great service and super fast shipping(40 hours since payment recieved in florida till it has arrived to my doorstep in tel aviv). Avi Tel Aviv, Isreal
I received my IWC Laureus today, and I just wanted to let you know how thrilled I am with the watch!! Your service was amazing, and I received my watch in record time! Thanks so much, and I'll be certain to always check with you first before purchasing future timepieces! Dear OJ, There are not too many things in life better than coming home to a box from Watch U Want. It is almost like a ritual. I sit down and slowly cut open the box and unwrap the bubble wrap in anxious anticipation. This is the third watch that I have received from you and I have NEVER been disappointed. My new Pam 188 is absolutely gorgeous. The condition was exactly as you represented. And just like you said, this is a truly unique Panny. I have many but this one with white face and polished bezel is a true "keeper". I want to thank you for "working" with me on this purchase and for having patience while I got the necessary funds together. I also want to say that David Berger as your Business Partner is a true asset to your company. He called me the other night to clarify the shipment time and we had a chance to chat. He was really nice and thorough and very eager to please. I could tell that he has a passion for what he does. And god knows that dealing with "crazy" watch people can be very challenging at times. I know that is an understatement. I just wanted you to know that having people who can truly "have your back" is something that you cannot put a price on. Nice job David. Anyway, I just wanted you both to know how happy I am and I look forward to many more transactions between us. Again, I have already thanked Ken Le for hooking us up and I just emailed him some photos of my new toy. Well done my friend. I could not be happier.I hope this year proves to be a prosperous and healthy one for you and your family. Louis Woolf Roslyn Heights, NY implanter2@aol.com
Over the past couple of months I have bought 3 Panerai watches from OJ at Watch U Want, and each time the experience has been excellent. On a personal level, OJ was also very helpful chatting through the specifications of each of the watches, and helping me make an informed choice. Once the wire transfer was complete, the watch arrived in the UK 2 days later. I was really impressed with the fast turn-around, and I would recommend you use the special international delivery method which limited my duty exposure. For each watch to date, the duty I have had to pay has been sub £40, which is a lot lot less from previous overseas purchases which can run up into the hundreds (not guaranteed to work on every purchase…but has been successful so far). Overall, the experience dealing with Watch U Want has been excellent. The key factor is also the availability as I am sure you have found it is very difficult to source new Panerai watches in the UK with dealers often stating they require a 50% deposit and with no indicative timescale for availability. If you do have any specific questions, I am happy for you to email me.
OJ, I just wanted to thank you and OJ for the fantastic service and attention to detail surrounding my Panerai PAM164 purchase. I received the watch with no issue and you guys were able to answer all of my questions prior to purchase. I would (and will) buy another Panerai from you guys without hesitation as I thought your service and price were far and away superior to the competition. I couldn’t be happier with the watch and my experience dealing with you guys was a pleasure.
Hello, OJ Watch-U-Want team--
You can deal with OJ without worries! OJ sold and sent me a watch to Europe and it was a smooth transaction. I had a problem with the watch itself and OJ was ready to go above and beyond what I would consider excellent customer service.
I have had countless smooth (trans-atlantic/international transactions with OJ Whatley, ...very very professional. deal with complete confidence
OJ is a very nice, and reputable guy. His business is dealing in watches. You can trust him!
I just bought 2 Pams from OJ and one turned out to be not running 100. Oj took it back and offered to repair at his cost, i actually changed my mind about that model and OJ is going to get me another pam and refund the balance. The other pam i already received is perfect. His prices are a bit more than here on the board or other grey markets, but are still in the fair range and the extra cash is well spent in service and peace of mind from knowing your dealing with someone who knows a lot about panerai and will stand behind the watch he's selling you.
Feel free to post this or refer my email to anyone:
OJ is one of the best to deal with!!!! Would recommend without a hesitation!!!!! A real gentleman and he will make your deal the smoothest possible!!!!!
OJ is totally solid, purchase with confidence most of all, he's really a Chicago boy hiding out in South Florida!
OJ is 100% trusted to deal with in my book. I could offer countless stories of my dealings with him and his complete professionalism in handling each and every transaction.
I would recommend OJ without reservation....my dealings with him have been prompt, businesslike, and very satisfactory.
OJ Is the Man if you are looking for something, particularly special Panerais. Great Guy and outstanding service. Hey OJ...call me when you get a chance.
OJ is 100%++++As a die-hard Paneristi and private collector, I've bought, sold and traded 18 watches with OJ. All transactions were and continue to be Absolutely, completely 100%. He is a one-man shop so he is BUSY; sometimes hard to reach, yet he ALWAYS gets it done to your satisfaction. And he is a nice guy on top of it all. He's my main PAM guy. I cannot recommend him highly enough.
100% trustworthy .....deal with confidence
We've had our differences because I am savy and very picky, but OJ always makes everything right. OJ does his best to please and I consider him a friend. I love busting his stones every once in a while and he likewise.
OJ Is one of the best!! You can have complete confidence and trust in him.
OJ IS A-OK. I would not have my beautiful 122 if it were not for OJ.
OJ is awesome. He has a vast knowledge of the watches he sells. I recently bought a PAM 93 F from OJ and was completely satisfied with the watch as well as the professional and courteous manner in which OJ handled the transaction. I will definitely use OJ in the future. Thanks again OJ!!!
I just completed another transaction with OJ Whatley of Watch U Want who always seems to have the most unbelievable inventory on hand of watches mostly Panerai of course. I previously have bought and sold Panerai, Rolex, and Audemars Piguet with OJ. I am writing because with all the scam artists lurking on ebay and on these forums trying to rip us off it is a pleasure to know that there are some that are really honest like OJ. There is a twist of why I am writing. I ordered a PAM 199 Regatta Sub from OJ last week. He sent it to me the next day without even asking for money or verifying my payment into his account. WOW that is Trust. After I got the watch I decided I did not want to keep it. He took it back and paid for shipping at his expense and at his insistence and refunded my money with no questions asked. Now that is an iron clad warranty and 100% no questions asked return policy that is incredible. I recommend him highly.
OJ, Feel free to leave my name and email address so potential customers can contact me. I am writing this recommendation because of the seamless and secure transaction I had with OJ and the Watch-u-Want team. I was in search for a PAM250 daylight which was hard to come by at the time. My local Panerai dealer told me it could be a few months before they could get me the watch. At first I was very skeptical about doing business with someone I didn't know. That all changed when I talked to OJ. He gave me names of customers in my town that he had done business with or new personally. He made me feel very secure and at the end of the conversation I felt like we were long lost friends. I couldn't be any happier with my PAM250. Fast forward a year - last week I stripped the tiny screw on the deployment buckle, which held the pin in place. OJ told me if anything ever went wrong with my watch to call him first. That is exactly what I did. I sent it to him and four days later it was returned and fixed with no charge. I was blown away at this level of service and professionalism. I will be a WUW customer for life. |
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Testimonials
