Returns & Exchanges

Help Center

Returns & Exchanges

Guaranteed Satisfaction - We want you to be happy and 100 percent pleased with your watch purchase from watchuwant.com. We have built our business around referrals from our most satisfied customers. We stand behind all of the watches we sell and we guarantee your satisfaction. This is not a commitment we take lightly. All of our pieces are 100 percent authentic.

Items that were purchased from our inventory and are not special order pieces may be returned within seven (7) days for a full refund. To receive a refund on non-special order pieces, you must call us to discuss the situation and receive shipping authorization. If an item purchased on a credit card is returned for an authorized refund, the refund will be issued in an amount equal to the original purchase price minus the credit card processing fees that watchuwant.com incurrs in the process of charging and refunding the credit card.

The item has to be in its original condition and inclusive of all packaging, documents, instruments, links, straps, buckles, tags, protective stickers, boxes, and warranties as shipped by watchuwant.com. Items must be returned without blemishes, dings, scratches, or any indication that the watch has been worn or sized in any manner.  

Terms & Conditions of Sales

Any and all claims and/or disputes of any kind that in any way relate to, arise from or are in connection with i) any item sold by or listed by Watch-U-Want, Inc. or ii) your purchase or attempt to purchase any item from Watch-U-Want, Inc., shall be governed by the laws of the State of Florida and shall be litigated, if at all, solely and exclusively in a court of law within Broward County, Florida, to the exclusion of any other court where suit might otherwise be brought. Watch-U-Want, Inc. shall not be responsible for any damages other than the actual price paid to Watch-U-Want, Inc. for the item purchased and purchaser hereby waives any and all claims for lost profits or special and consequential damages. Purchaser shall be defined as any person or entity that purchases, attempts to purchase or claims damages of any kind which relate to, arise from, or are in connection with any item sold by or listed by Watch-U-Want, Inc. Watch-U-Want, Inc reserves the right to decline, an offer , or to not sell a particular watch. Watch-U-Want.com will not be responsible, or held liable for any mistakes to listings,misprints, or typos, made by a Watch-U-Want, Inc representative. Watch-U-Want processes payments for purchase and trade watches within five (5) business days of deal details being finalized.


Watch U Want, Inc. sells authentic swiss watches and will trade or buy your used watches. We are not affiliated in any way with Panerai, Rolex, Cartier, Richemont Companies, V.L.G, Watchuseek.com, or any of the brands of watches we sell. Please note: We are not an authorized dealer or distributor of Panerai or any other brands of watches for sale.