How To Ship Us Your Watch
Ship Like a Pro in Six Easy Steps:
- Contact a watchuwant.com sales advisor. He will provide you with a paid and insured airway bill for transit to watchuwant.com's office. Be sure to discuss all the accessories, equipment, and packaging you will include with your watch; more is better!
- Start with everything - EVERYTHING - that arrived with your watch when you received it. Factory corrugated outer boxes, inner presentation boxes, manuals, cards, booklets, stickers, hangtags, and accessories should be included in your package.
- If your watch ever has been serviced, refinished, or submitted for warranty work, be sure to include all receipts with the shipment. These papers are part of the story of your watch; they establish provenance and may add value.
- When is a box not a box? When it's the one you received from the factory! That branded cardboard is part of the value of your watch. Use a new corrugated cardboard box to enclose ALL original boxes; don't put the airway bill on any original packaging.
- Pack all components of your shipment in the new box. Secure the items in place with internal padding such as bubble wrap, and apply the airway bill to the box in a prominent position.
- Contact your watchuwant.com sales advisor when you ship the package. He will maintain communication as your watch is shipped, delivered, and inspected at watchuwant.com's headquarters.
Mail Fails, or "What Not to Do"
- Never place the airway bill on any original factory box. Even if the original package included a carboard outer box, that box is part of the value of your watch, and it generally includes brand, model, and serial numbers in prominent positions: theif bait.
- Never use a non-rigid container. Even if your shipment is a watch without boxes or papers, padded envelopes, pouches, and bags are too vulnerable. The watch is liable to be crushed, dropped with insufficient cushioning, or otherwise damaged in transit.
- Never leave packed items free to shift within the package. Internally secure all watches, boxes, accesssories, and paperwork with padding, smaller containers, and cushions; don't allow your shipment to become a cement mixer on the road to WuW.
- Never include watches, accessories, or memorabilia unrelated to the transaction watch. This confuses the issue of appraisal, complicates insurance arrangements, and these additional items may damage your watch or become damaged in transit.