Service Center

Service Center



watchuwant.com Service Department

watchuwant.com is a full-service luxury watch specialist, and “full” means that equal attention is paid to mechanical service. Our commitment to supporting what we sell leads the pre-owned luxury watch industry. Years of in-house investment in world class equipment, watchmaking workshops, a refinishing studio, and master watchmakers ensures unrivaled capability. Personnel certified in Rolex, Breitling, and Omega factory service standards are backed by our official Swatch Group parts account including comprehensive access to Omega watch components and those of other Swatch Group brands. The scope of our watch service department ensures a level of competence on par with factory service facilities.

Each customer of watchuwant.com, whether consigning a watch, purchasing a watch, or returning an old friend for a makeover, can benefit from our industry-leading experience and service resources.

Watch Repair Services

All luxury timepieces require routine maintenance and servicing. The lubrication inside the movement has a life expectancy of only three to four years. Once the oil has begun to break down, moving parts succumb to the effects of friction and can cause key parts to wear down, thereby aging prematurely, damaging key parts, and affecting the accuracy of the watch.

Our in-house, world-class repair department offers unmatched quality in every repair we conduct. Our certified professional watchmakers can correct a multitude of issues ranging from simple adjustments, servicing, installing new watch bands, and minor repairs to completing overhauls and impeccable restorations. We pride ourselves on our ability to skillfully restore and/or service all major brands. In all cases, we utilize only original manufacturer parts.

watchuwant.com employs only the most experienced watchmakers with the highest level of skill and craftsmanship. That’s why, for 14 years, we’ve been known as one of the top stops for watch repair and restoration. We're proud of that record, and we strive to extend it.

Warranty On Watches We Repair

We truly appreciate your business and are dedicated to your continued satisfaction and loyalty. We issue a 90-day watchuwant.com warranty for each timepiece serviced or repaired by our technicians. If a problem arises with your watch during the 90-day period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The watchuwant.com repair warranty does not cover parts we did not service, basic service on quartz watches, collision and water damage, or defects and damages due to normal wear and tear.

This warranty does not cover moisture damage if the timepiece is a non-water-resistant model or if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse, or negligence resulting in damage, including unauthorized service or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instruments, require periodic service to maintain their high performance. watchuwant.com repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number, serial number, and proof of work executed. You will additionally need to submit the previously repaired watch to the watchuwant.com repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

 

Terms & Conditions of Sales

Any and all claims and/or disputes of any kind that in any way relate to, arise from or are in connection with i) any item sold by or listed by Watch-U-Want, Inc. or ii) your purchase or attempt to purchase any item from Watch-U-Want, Inc., shall be governed by the laws of the State of Florida and shall be litigated, if at all, solely and exclusively in a court of law within Broward County, Florida, to the exclusion of any other court where suit might otherwise be brought. Watch-U-Want, Inc. shall not be responsible for any damages other than the actual price paid to Watch-U-Want, Inc. for the item purchased and purchaser hereby waives any and all claims for lost profits or special and consequential damages. Purchaser shall be defined as any person or entity that purchases, attempts to purchase or claims damages of any kind which relate to, arise from, or are in connection with any item sold by or listed by Watch-U-Want, Inc. Watch-U-Want, Inc reserves the right to decline, an offer , or to not sell a particular watch. Watch-U-Want.com will not be responsible, or held liable for any mistakes to listings,misprints, or typos, made by a Watch-U-Want, Inc representative. Watch-U-Want processes payments for purchase and trade watches within five (5) business days of deal details being finalized.


Watch U Want, Inc. sells authentic swiss watches and will trade or buy your used watches. We are not affiliated in any way with Panerai, Rolex, Cartier, Richemont Companies, V.L.G, Watchuseek.com, or any of the brands of watches we sell. Please note: We are not an authorized dealer or distributor of Panerai or any other brands of watches for sale.